FAQS

What services does Grato Group offer?
Answer: We offer four tailored packages:

Market Discovery (research, strategy workshops).

Gold (lead generation, marketing campaigns, CRM setup).

Platinum (operational excellence, localization, SLAs).

Diamond (HQ setup, talent acquisition, government liaison).
Which package is right for my business?
Answer: It depends on your business needs:

For exploratory research, choose Market Discovery.

For lead generation, choose Gold.

For full operational support, choose Platinum or Diamond.
How long does the implementation process take?
Answer: Timelines vary based on the package and the needs of each business:
Market Discovery: 30 – 45 Days.
Gold: 1–2 months.
Platinum: 2–3 months.
Diamond: 3-4 months.
How long does it take to see the impact?
Answer: at least 1 year contract period is applicable to see results and implement solid bases in the market
What regions do you specialize in?
Answer: We specialize in the GCC, North Africa, and Sub-Saharan Africa.
How do you measure success?
Answer: We track KPIs like lead conversion rates, operational efficiency improvements, and ROI on campaigns.
What are the fees for each package?
Answer: Package are based on subscription methodology according to each business needs and size:

Market Discovery: one time fee.

Gold: Quarterly.

Platinum: Quarterly.

Diamond: Yearly.
How long does it take to see the impact?
Answer: at least 1 year contract period is applicable to see results and implement solid bases in the market

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